Privacy Policy

Last updated: 25 March 2026

1. Introduction

Knap respects your privacy and is committed to protecting your personal data. This privacy policy explains what data we collect, why we collect it, and how we handle it.

2. What data we collect

We collect as little data as possible. When using Knap, the following data is processed:

• Account ID (anonymous, no email address required)
• Savings accounts and transactions you create
• Payment details via our payment processor (Creem)

3. How we use your data

Your data is used exclusively for:

• Providing and improving the Knap service
• Processing payments
• Providing customer support

4. Sharing with third parties

We do not sell, rent, or share your data with third parties for marketing purposes. Data is only shared with:

• Creem: for processing payments

5. Cookies and tracking

Knap does not use tracking cookies or advertising cookies. We only use functional cookies required for the application to work (session cookies).

For anonymous visitor statistics we use GoatCounter, a privacy-friendly analytics tool that does not place cookies and does not collect personal data.

6. Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Retention period

Your data is retained as long as your account is active. If you would like your account deleted, please contact us at help@knap.app.

8. Your rights

Under the GDPR you have the right to:

• Request access to your personal data
• Request correction or deletion
• Object to processing
• File a complaint with the relevant data protection authority

9. Changes

We may update this privacy policy from time to time. The most current version is always available on this page.

10. Contact

If you have questions about this privacy policy or your data, please contact us at help@knap.app.